COIT20249 Professional Skills in Information Communication Technology – Assessment 3

Subject Code: COIT20249

Subject Name: COIT20249 Professional Skills in Information Communication Technology

Task

Objectives

Please refer to the Unit Profile to see how this assessment item relates to the Unit Learning Outcomes. This assignment is designed to stimulate critical thinking outside of the classroom by requiring students to write a formal academic report. You will need to follow the ARE process described in chapters 2 and 3 of Your Business Degree 2 (prescribed textbook for COIT20249) to analyse the assessment task, research relevant information and evaluate the information you find. This information should be used to write an academic report in which you present your findings or outcomes and make recommendations for future practice. Professional writing and writing reports are described in chapters 4 and 5 of Your Business Degree 2. This assessment task will assess your skills in critical thinking, researching information, forming an opinion, academic writing, logical ordering of ideas and your ability to support your arguments with quotes from literature. These objectives will be measured by the ‘closeness of fit’ to meeting the assessment task, assessment requirements and marking criteria. Please note that there is a wealth of material available on the Moodle Unit website that you should use to help you through the process of searching for and gathering relevant information, evaluating that information and writing your report.

General Assessment Criteria

Assessments provide the opportunity for students to demonstrate their knowledge and skills to achieve the required standard. To do this, assessment responses need to be both clear and easy to understand. If not, the University cannot determine that students have demonstrated their knowledge and skills. Assessments will, therefore, be marked accordingly including the potential for 0 (zero) marks where relevant.

This assessment has two parts. Part A is writing a report on the given topic and part B is the viva on the written report.

Part A

The report must focus on the case study scenario given in the Assessment Task section. Any assessment items that do not address the case study scenario may be awarded

If you use Track Changes when writing your report you must ensure that the submitted document is the final and correct version of the document. That is, if your submitted report contains Track Changes or Comments or any other editing marks it may be awarded 0 (zero) marks. It is your responsibility to submit the final and correct version of your report.

The length of the report must be within the recommended range. If the report exceeds the maximum word count the marker will stop marking after 2750 words.

Moodle auto-submits draft files that are in Moodle at the originally set deadlines. Files that are auto- submitted will not be reverted to draft status except in extenuating circumstances (evidence required). It is your responsibility not to leave draft assessments in Moodle at the due date and time if the files are not ready to be submitted for marking. However, late submissions may attract penalties.

Part B

of this assessment task is a viva component. The purpose of the viva is to clarify the student’s understanding of the written report. Viva will be taken during the workshops in week 11 and week 12 (for internal students). Online students be contacted by the Unit Coordinator about arranging the time for Viva.

Assessment Task

This assessment has two parts, part A and part B. Part A: Students are required to write an academic report as per the format outlined in chapter 5 of the textbook. The report must follow the CQU APA referencing style. See the American Psychological Association (APA) abridged guide updated Term 3 2019 available from: https://www.cqu.edu.au/student-life/services-and-facilities/referencing/cquniversity-referencing- guides. Please note that the prescribed textbook uses APA referencing guidelines. See also the Referencing Style subsection below.

Part B:

Part B is the Viva component based on the report. Viva questions will be based on this written report.

The report is to be based on the following IoT use case for business.

Background

Internet of Things (IoT) refers to connection of any devices (things) to the Internet. These things include mobile phone, camera, headphone, different types of wearable devices, drones, varieties of sensors, smart devices, household items (such as fridge, lights, air conditioners, coffee machine etc) and almost anything else that we can think of. So, IoT is a big network of unlimited number of things/objects. The devices of IoT can communicate with each other in real-time and thus produce huge amount of data/information which can be accessed from anywhere and analysed to make better decisions and automate tasks.

Recent technological advances in smart devices with availability of low-cost computing and interconnects made it possible to connect more and more smart devices and sensors to the Internet, which resulted in a massive growth of IoT applications in both individual and organisational use cases. Application of IoT includes smart health care, smart farming, smart transportation, smart cities, smart home, smart grid etc.

Although the number of applications of IoT in the industry is rapidly increasing but still there are some issues/challenges that need to be addressed before widespread adoption of IoT in the industry. Some of the challenges of IoT are interoperability issues among different devices, device management issues, and privacy and security issues of IoT. Another important aspect of IoT is that it can produce a huge amount of data in real-time. This data needs to be stored, processed and analysed efficiently to get the maximum benefit from IoT

Case scenario

You are a Technology Consultant of a consulting company that provides IoT related consulting services to a wide range of businesses, individuals, education institutes and companies. Recently, one of your clients, XY has contacted your organisation to prepare a document on how IoT can be applied to their use cases.

Here are the details of your client company: XY is an Australian apparel manufacturing company that manufactures clothes, shoes, fashion accessories. XY has the head office and three factories in the ACT region and has multiple outlets nationwide. XY also provides online retail service to its customer. Their head office has the following departments: Engineering, IT, Design, Logistics, Production and Quality, Accounting, Marketing and Sales, and Customer Service. Altogether 200 employees work in their head office, 500 employees in different outlets and 1000 employees in the factories. XY’s business is rapidly expanding and now their goal is to improve the work environment for the employees and their safety, modernise their outlets to attract more customers and improve customer satisfaction in terms of product quality and speed of their product delivery. XY management also feels that there is room for improvement in terms of environmental sustainability. Recently, XY management heard that IoT could be used to improve the efficiency of production, tracking delivery of goods and products, improve work environment and safety, and reduce consumption of energy and other resources. So XY wants to investigate how they could use IoT for achieving their goals. As a first step, they want your organisation to prepare a document on IoT technology and its possible application in XY’s use cases. As part of that, your team leader has asked you to research and write a report that should cover the following tasks:

• Explain what is Internet of thing (IoT) in your own words and discuss different technologies (at least three) associated with IoT (provide evidence of your research).
• Survey the applications of IoT in three different industries/sectors and explain briefly how IoT is used in those applications.
• Identify and explain (in details) at least three ways how IoT could be helpful in achieving XY’s goals. Clearly specify each goal and explain how IoT could be helpful in achieving the goal. You need to justify your answer with evidence from research.
• Do some research on the privacy, security and ethical issues related to IoT that XY needs to consider and write down your findings.
• XY advised that they prefer incremental/phase-based approach in adopting IoT in order to minimise their investment risk. Please provide your recommendations (three) on how XY could implement the identified IoT technologies (in item #3) in sequence.

You need to complete this investigation and write a report for your team leader in the next three weeks. Since this is an initial investigation, moreover, some of the staff do not have IT background, the report does not require in-depth technical details.

Please note that you might need to make some assumptions about the organisation in order to write this report. These assumptions should match the information in the case study and not contradict with the objectives of the report. They should be incorporated in the introduction of your report when you describe the organisation and outline the problem to be solved. Relevant assumptions should be incorporated when addressing tasks 3 and 4 above. To avoid loss of marks, do not make assumptions that are not relevant or contradictory, or will not be used in your report discussion.

Specifically your report should include the following (word count details are approximate guidelines):

• Title page: unit code and name, assessment number, report title, assessment due date, word count (actual), student name, student number, CQUniversity email address, campus lecturer/tutor, and unit coordinator. If applicable, add extension request ID and the new due date. Must be formatted to a standard required for a professional/business report. Check week 7 materials for example of a professionally formatted title page. Not included in the word count.
• Executive summary: should include the purpose of the report, the problem including key issues considered and how they were investigated, your findings, and overview of your recommendations. This part should be approximately three quarters of an A4 page but must not be longer than one (1) A4 page. Not included in the word count.
• Table of Contents (ToC): should list the report topics using decimal notation. Need to include the main headings and subheadings with corresponding page numbers, using a format that makes the hierarchy of topics clear. Because you are including a ToC the report pages should be numbered in the footer as follows: title page has no page number; and main text to have Arabic numerals commencing at 1. Create the ToC using MS Word’s ToC auto-generator rather than manually typing out the ToC. Instructions can be found here https://support.office.com/en-gb/article/Create- a-table-of-contents-or-update-a-table-of-contents-eb275189-b93e-4559-8dd9- c279457bfd72#__create_a_table. Not included in the word count.
• Introduction: provide a brief description of the organisation as given in the case scenario including any assumptions, a concise overview of the problem you have been asked to research, the main aims/purpose of the report, the objectives to be achieved by writing the report (include the tasks outlined in the case study) and how you investigated the problem. Provide an outline of the sections of the report. Should be approximately 250 words.
• Body of the report (use appropriate headings in the body of the report.): Define key terms you will use in your report that are directly related to the problem and the technology considered. Then present your ideas on the topic and discuss the information you found in your research that was relevant to the report’s objectives. Provide an analysis of the information that you gathered. Ensure that you explore the tasks listed in the case study scenario. Do NOT use generic words such as ‘Body, Body of the Report, Tasks’ as section headings. Create meaningful headings and subheadings that reflect the topic and content of your report. Should be approximately 1850 words.
• Conclusion: restate the purpose of the report and key issues investigated and the related findings based on your research and analysis. Explain the significance of your findings for addressing the problem stated in the case scenario and any limitations. State how your report has achieved its objectives and any future work to be considered. Should be approximately 250 words.
• Recommendations: 3 recommendations required. Format according to the Report Writing Guidelines discussed in the Unit. Should be approximately 150 words.
• Reference list. Not included in the word count.
• Appendices if necessary. Not included in the word count.

Note: Additional information regarding this assignment may be placed on the Moodle Unit website as required. Check the Moodle Unit website at least once a week for further information relating to the report. Regular access to the Moodle Unit website is a requirement of this Unit.

Other Assessment Requirements:

Part A

Your response should be structured as a report (chapter 5 of textbook), written in accordance with standard academic writing principles (chapter 4 of textbook). The report must be written using your own words with any in text citations clearly marked (see Referencing Style subsection below). You may discuss the assessment task with other students and the lecturing staff but you must WRITE the report YOURSELF in your own words.

You will need to conduct research to support your arguments using at least ten (10) but no more than 15 current references. Note that all the references you choose to use should be evaluated using the Triple- R framework in the research stage of preparing your Report (do NOT include this evaluation in the Report). You must have a minimum of ten (10) current references in your reference list. At least six (6) of these references should be from refereed academic journals and conference proceedings. Other references could be sourced from books, industry websites and magazines. All sources should be current that is, within last five years. Minimum requirements relate to a Pass mark. You are encouraged to use more than the minimum requirements (up to 15 for a HD mark for References 2 criterion) for a better quality outcome to your report through improving the quality of your analysis.

The assignment should demonstrate a logical flow of discussion, and be free from typographical, spelling and grammatical errors. It should be prepared in MS-Word (or equivalent) using 12 point font (Times New Roman), 1.5 line spacing and margins of 2.54 cm. The final outcome must be clean and tidy.

It is highly recommended that you submit your assignment to the Academic Learning Centre (ALC) AT LEAST ONE WEEK before the due date. The ALC can check your report for correct structure, referencing, paragraphing and some language issues.

Referencing Style Your report must include in-text referencing and a correctly cited list of references ordered alphabetically by surname of first author, in accordance with the CQU APA referencing style of referencing as referred to in the American

Psychological Association (APA) abridged guide updated Term 3 2019 available from: https://www.cqu.edu.au/student-life/services-and-facilities/referencing/cquniversity-referencing- guides.

Helpful information on referencing techniques and styles can also be found on CQU’s referencing webpage: https://www.cqu.edu.au/student-life/services-and-facilities/referencing

Marks will be deducted for poor referencing, falsifying references, having less than ten (10) recent references, or for significant variations to the required word length.

Use quotation marks for direct quotes and you must include the author, date and page number(s) with the quote as per the referencing standards.

Academic Integrity

Students must write the Report themselves. You may be asked to prove that you have written the Report. You should keep evidence that you have written the Report yourself, for example, early drafts of your Report, and annotated copies of references and notes of using the Triple R technique to evaluate the references.

ALL assignments will be checked for plagiarism (material copied from other students and/or material copied from other sources) using TurnItIn. If you are found to have plagiarised material or if you have used someone else’s words without appropriate referencing, you will be penalised for plagiarism which could result in zero (0) marks for the whole assignment. If you falsify references you will also be penalised. In some circumstances a more severe penalty may be imposed such as having a plagiarism incident raised.

The University’s Academic Misconduct Procedure is available in the policy portal https://www.cqu.edu.au/policy.

Useful information about academic integrity (avoiding plagiarism) can be found in the ALC resources on the Moodle Unit website and at: https://www.cqu.edu.au/student-life/services-and-facilities/referencing https://www.cqu.edu.au/student-life/services-and-facilities/referencing/cquniversity-referencing-guides

Guidelines with respect to self-referencing are available on the COIT20249 Moodle website.

Report Submission The report has to be submitted using the COIT20249 Moodle Unit website on or before the due date. The submission link can be accessed through the Assessment block.

Before submitting your assignment, you should check it against the detailed assessment criteria in the following table to ensure that you have satisfactorily addressed all the criteria that will be used to mark your report.

It is your responsibility to ensure that your report is submitted for grading. At the due date of the assessment Moodle will auto-submit files that have been uploaded and left as drafts. However, any files uploaded after the due date must be manually submitted. This means that if you have been granted an extension or are uploading a late assessment (after the due date) you must complete the Moodle submission process. Further details on completing the submission process are available via the ‘Moodle Help for Students’ link in the Support block of your Moodle website.

If your report is left as a draft in Moodle after the due date it will accrue a late penalty. Late submissions attract a penalty of 5% per day of the total available mark for the individual assessment item. See the Assessment Policy and Procedure –

Higher Education Coursework in the policy portal https://www.cqu.edu.au/policy.

Note: if your Report is auto-submitted the submission will not be reverted to draft unless there are extenuating circumstances. Any request is to go to the Unit Coordinator and must be supported by evidence.

For Part B Viva on the report will be taken in week 11 and 12 (during the workshops for internal students and at a pre-scheduled time for online students). Internal students need to be present at the workshops for the viva. No mark can be allocated for part B (Viva) if the student is not present at the workshops. Online students need to be available for the Viva at the scheduled time (as agreed with the Unit Coordinator). No mark can be allocated for part B otherwise. If you miss viva for a genuine reason, please contact your workshop lecturer (online student should contact the Unit Coordinator) as soon as possible. You will need to provide acceptable evidence to be considered for any alternatives. Otherwise you will lose marks for Part B. In addition to verifying references used in the report during the Viva (Part B), random checking of the references will also be done during marking Part A. Once the assessment (Part A and B) is marked, the Unit Coordinator (or nominee) may request additional written information and/or an oral discussion to clarify the student’s understanding of the submitted work. Failure to comply and/or to demonstrate an understanding of the Report’s content could result in 0 marks for the Report.

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