Question 1: What is emotional intelligence (EI) and how important is it in the workplace? 

Emotions play a critical role in the overall quality of our decisions whether in our personal lives or professional lives. While tools, as well as technology, can help us to learn and master our knowledge, skills, as well as information nothing, can replace our ability to identify and regulate our emotions and those of people around us.

Emotional intelligence is simply defined as the capability of an individual to identify as well as manage one’s own emotions as well as the emotions of people around with a motive to adapt to a particular environment or to achieve one’s goals. In a broader sense, it might include skills such as the ability to recognize between different feelings and labeling them correctly, using emotional information to guide one’s thinking or behavior and lastly managing or regulating one’s own emotions or cheering up others.

Experts believe that emotional intelligence is an important asset in the workplace. Staff with high emotional intelligence works better in the area of cooperating with others staff members, managing work-related stress, resolving conflicts and learning from such interpersonal experiences. Basically, emotional intelligence at work is all about how people and their interpersonal relationship functions at the workplace.

IMPORTANCE OF EMOTIONAL INTELLIGENCE IN THE WORKPLACE:

 1 In its most refined form, emotional intelligence provides empathy which is necessary to identify as well as understands the needs and wants of others around you even if it contradicts one’s own. As a result, it has much to offer the modern workplace by helping the managers and other staff members to manage organizational relationships, listen and relate to others.

 2 Leaders with high emotional intelligence tend to have a much more inclusive and collaborative style of leadership and further help to inspire and motivate good work by identifying as well as promoting others motivations. Leaders also tend to use their social skills to foster organizational reputation followed by building trust with other staff members. Such ability to build respect as well as mutual trust becomes especially significant when inefficient decisions are made within the business settings but the leader needs to keep their team working efficiently.

 3 With the development of global economy, features like collaborations, communications as well as negotiations have become a common part of the overall system. With all the vagueness such system denotes, emotional intelligence has a bigger role to play in this area of study. Emotional intelligence being related with features like self-regulation, perseverance as well as work under pressure, provide the leaders with the emotional endurance for adapting to changing the environment and deal with the failures.

Thus, it could be summed up that high emotional intelligence in workplace builds a solid groundwork work for the positive branding of the company. It empowers leaders to recognize and act on the opportunities that have been envisioned. Thus, an effort to increase effective use of emotional intelligence, increase the ability to build solid and trusting relationships in the business arena.

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